How DANA Records Fit This Policy
Our Privacy Policy covers the details needed to create and protect your account, including your phone number, verification result, login events, device signals, and payment references. When you select DANA, OVO, GoPay, or QRIS, we may retain the wallet or transaction reference needed to match a
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cashier request with your account; we do not need your wallet password. Bank transfer and virtual account references are handled for the same status-check purpose. We use this data to confirm account ownership, investigate a stalled status, and respond to a policy request. Access and eligibility
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depends on local law, so some processing or account services may differ by jurisdiction. You can ask our support contact route what information is held, why it is used, and whether a correction or deletion request can be considered.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.